Date: July 12, 2018 (Thursday)

This informational message is intended to provide an updated notification related to moving all ImageSilo services to our Amazon Web Services (AWS) infrastructure. In an effort to ensure a smooth roll-out, our quality assurance and engineering teams have been working diligently for months to validate the operations of ImageSilo on the AWS platform to ensure we deliver you the highest quality service that you have become accustomed to since its inception in 1999.  Late in the process of validation, our quality assurance and engineering teams discovered some potential performance issues, many of which might not even be noticeable to the vast majority of our customers.  However rather than risk any potential issue the team agreed that it would be best for all our stakeholders if we took the extra time necessary to ensure the integrity of service we have traditionally provided.  Needless to say this has been a long process and we are as anxious as anyone to achieve this milestone.  However, if our history as the most trusted cloud-based ECM in the world has taught us anything, we have learned that patience always pays off when it comes to large undertakings such as this.

Given the nature and timing of our findings we will want to complete a ground up internal validation process on the ImageSilo AWS platform. As such, as of this notification we have not set a firm date for the maintenance, but we expect it in August.  Rest assured however that as soon as we establish that date we will give you at least a one-week notification.  Our quality assurance and engineering teams have one goal and that is to do it once and do it right the first time.

As always, we appreciate your business. If you have any questions or comments, please contact our ImageSilo Administrators at siloadmin@imagesilo.com or toll-free at 866.374.3569.

ImageSilo Administration

866.374.3569 (303.493.6900)

siloadmin@imagesilo.com

Date: April 17, 2018 (Tuesday)

ImageSilo engineers performed the necessary maintenance to address the network issue without any customer impact. Engineers will continue to monitor the network to ensure the issue has been fully resolved.

ImageSilo Administration
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com

Date: April 4, 2018 (Wednesday)

ImageSilo engineers and developers have addressed and validated the R84 optimizations for ImageSilo. The optimized interface is currently available on the temporary test site (https://test.imagesilo.com). However, a software defect related to certain date formats is being addressed before the final ImageSilo R84 release and should be implemented tomorrow. In deference to the requests we have received that the new https://login.imagesilo.com site not be cut-over in the later part of the work week, we plan to perform the cut-over on Monday. We will provide another notification if this plan changes.

Please feel free to contact ImageSilo Administration with any questions or comments.

ImageSilo Administration
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com

Date: March 30, 2018 (Friday)

ImageSilo engineers and developers have been working tirelessly to optimize the new R84 release. The temporary test site (https://test.imagesilo.com) has been updated with the enhanced configuration settings. A few additional minor changes to the temporary test site are expected over the weekend and into early next week. After the changes are certified, https://login.imagesilo.com will be switched over to the new R84 release. This cut-over is expected to occur mid-week.

Please feel free to contact ImageSilo Administration with any questions or comments.

ImageSilo Administration
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com

Date: March 23, 2018 (Friday)

ImageSilo engineers and developers continue working to optimize the performance of the browser interface for ImageSilo’s unique architectural and operational needs. Once that optimization process is complete, https://login.imagesilo.com will be switched over to the new R84 release. In the meantime, those wishing to experience the new R84 features are invited to check out https://test.imagesilo.com (please note that this is only a temporary testing site that become inactive after the upgrade is complete). Additionally, feel free to use the new ImageSilo client (which can be downloaded from the temporary testing site), which offers the features and benefits of the new R84 interface, optimized in a fully featured Windows application.

Please feel free to contact ImageSilo Administration with any questions or comments.

ImageSilo Administration
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com