ImageSilo Maintenance Notification – May 4, 2012

Start Date: May 4, 2012 (Friday)
Start Time: 20:00 (MDT)
Finish Date: May 7, 2012 (Monday)
Finish Time: 04:00 (MDT)

Purpose: Complete work originally scheduled for April 20, 2012. An upstream network provider will be upgrading network infrastructure.

Customer Impact: During the previously scheduled maintenance on April 20, the network provider experienced issues moving some data connections to new network infrastructure. As such, the maintenance was not completed. To complete that work, on Friday night, May 4, an upstream network provider will be moving multiple data connections that may affect ImageSilo to new equipment as part of a major network overhaul. After the move is completed, ImageSilo engineers will work with the provider to ensure that all primary and redundant paths are fully operational. No customer impact is expected, however, due to the nature of the issues experienced on April 20, and out of an abundance of caution, we would recommend planning for up to an hour of interruption on Friday night.

Questions/Comments: Please feel free to contact ImageSilo Administration with any questions or comments.
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com

ImageSilo Maintenance Notification – May 1, 2012

Start Date: May 1, 2012 (Tuesday)
Start Time: 21:00 MDT
Finish Date: May 2, 2012 (Wednesday)
Finish Time: 03:00 MDT

Purpose: Increase internet bandwidth.

Customer Impact: An upstream internet provider will be increasing ImageSilo’s bandwidth. No customer impact is expected.

Questions/Comments: Please feel free to contact ImageSilo Administration with any questions or comments.
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com

ImageSilo Maintenance Notification – Apr. 20, 2012

Start Date: April 20, 2012 (Friday)
Start Time: 20:00 (MDT)
Finish Date: April 23, 2012 (Monday)
Finish Time: 04:00 (MDT)

Purpose: An upstream network provider will be upgrading network infrastructure.

Customer Impact: On Friday night, an upstream network provider will be moving multiple data connections affecting ImageSilo to new equipment as part of a major network overhaul. After the move is completed, ImageSilo engineers will work with the provider to ensure that all primary and redundant paths are fully operational. Up to an hour of service interruption is expected on Friday night.

Questions/Comments: Please feel free to contact ImageSilo Administration with any questions or comments.
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com

ImageSilo Maintenance Notification – Apr. 8, 2012

Start Date: April 8, 2012 (Sunday)
Start Time: 08:00 (MDT)
Finish Date: April 9, 2012 (Monday)
Finish Time: 04:00 (MDT)

Purpose: An upstream network provider will be depeering an ISP.

Customer Impact: Customer impact is expected to be limited to three minutes of high latency and less than one minute of packet loss due to BGP convergence for any traffic that must converge to redundant ISPs.

Questions/Comments: Please feel free to contact ImageSilo Administration with any questions or comments.
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com