Start Date: February 26, 2013 (Tuesday)
Start Time: 21:00 (MST)
Finish Date: February 27, 2013 (Wednesday)
Finish Time: 04:00 (MST)

Purpose: An upstream internet provider will be performing emergency updates on Juniper routers.

Customer Impact: An upstream internet provider will be performing emergency updates on Juniper routers. Due to ImageSilo’s redundant network architecture, customers should expect two instances of higher than normal latency that should last up to 90 seconds each.

Questions/Comments: Please feel free to contact ImageSilo Administration with any questions or comments.
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com

Start Date: February 25, 2013 (Monday)
Start Time: 21:10 (MST)
Finish Date: February 26, 2013 (Tuesday)
Finish Time: 04:00 (MST)

Purpose: Replace failed power supply.

Customer Impact: ImageSilo engineers will be replacing a failed power supply on a disk tray in the database storage infrastructure. Due to the redundant nature of the architecture, no customer impact is expected.

Questions/Comments: Please feel free to contact ImageSilo Administration with any questions or comments.
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com

Start Date: February 8, 2013 (Friday)
Start Time: 15:45 (MST)
Finish Date: February 11, 2013 (Monday)
Finish Time: 03:00 (MST)

Purpose: Repair failed storage components.

Customer Impact: At approximately 15:22 MST, ImageSilo engineers identified a failure in one of the redundant components of ImageSilo’s storage infrastructure. ImageSilo engineers have engaged the vendor and will work the issue to resolution. Due to the redundant nature of ImageSilo’s architecture, there has been no customer impact. As in all cases when working on equipment (even redundant equipment) there is always a small chance of impact. ImageSilo engineers expect a period of longer than usual file access lasting approximately 30 seconds to two minutes during the repair of the failed component.

Questions/Comments: Please feel free to contact ImageSilo Administration with any questions or comments.
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com