ImageSilo Maintenance Notification – Oct. 29, 2010

Start Date: October 29, 2010 (Friday)
Start Time: 20:00 (MDT)
Finish Date: November 1, 2010 (Monday)
Finish Time: 04:00 (MDT)

Purpose: Infrastructure changes to further complete server transitioning.

Customer Impact: ImageSilo engineers will be shutting down and beginning the decommissioning process for the old Active Directory domain controllers as the new replacement units have been installed and burned in successfully. This is expected to result in a few brief periods (approximately 30 seconds) of system non-responsiveness/slowdown as the database clusters and web servers determine their new DC affinity for authentication requests. Database cluster failovers will be manually performed to ensure authentication is operating properly. The cluster failovers are expected to result in a couple of brief periods (up to 30 seconds) of system non-responsiveness/slowdown. Finally, firewall changes will be made that require reboots of the firewalls. As these are clustered and configured in a manner in which failovers happen nearly instantaneously, no customer impact is expected for that operation.

Questions/Comments: Please feel free to contact ImageSilo Administration with any questions or comments.
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com

ImageSilo Maintenance Notification – Oct. 21, 2010

Start Date: October 21, 2010 (Thursday)
Start Time: 20:00 (MDT)
Finish Date: October 22, 2010 (Friday)
Finish Time: 04:00 (MDT)

Purpose: Transfer FSMO roles to new domain controllers.

Customer Impact: ImageSilo engineers will transfer the FSMO roles to the new Active Directory domain controllers installed and promoted in previous maintenance windows. No customer impact is expected.

Questions/Comments: Please feel free to contact ImageSilo Administration with any questions or comments.
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com

ImageSilo Maintenance Notification – Oct. 16, 2010

Start Date: October 16, 2010 (Saturday)
Start Time: 07:00 (MDT)
Finish Date: October 18, 2010 (Monday)
Finish Time: 04:00 (MDT)

Purpose: Promote new domain controllers.

Customer Impact: ImageSilo engineers will be promoting new domain controllers. No customer impact is expected. This maintenance is the same as the previously scheduled October 7 maintenance which was delayed due to hardware failure.

Questions/Comments: Please feel free to contact ImageSilo Administration with any questions or comments.
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com

ImageSilo Maintenance Notification – Oct. 7, 2010

Start Date: October 7, 2010 (Thursday)
Start Time: 20:00 MDT
Finish Date: October 8, 2010 (Friday)
Finish Time: 04:00 MDT

Purpose: Promote new domain controllers.

Customer Impact: ImageSilo engineers will be promoting new domain controllers. No customer impact is expected.

Questions/Comments: Please feel free to contact ImageSilo Administration with any questions or comments.
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com