Month: March 2018

ImageSilo Informational Message – Mar. 30, 2018

Date: March 30, 2018 (Friday)

ImageSilo engineers and developers have been working tirelessly to optimize the new R84 release. The temporary test site (https://test.imagesilo.com) has been updated with the enhanced configuration settings. A few additional minor changes to the temporary test site are expected over the weekend and into early next week. After the changes are certified, https://login.imagesilo.com will be switched over to the new R84 release. This cut-over is expected to occur mid-week.

Please feel free to contact ImageSilo Administration with any questions or comments.

ImageSilo Administration
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com

 

  |     by: scottm|    Category: ImageSilo Information

ImageSilo Informational Message – Mar. 23, 2018

Date: March 23, 2018 (Friday)

ImageSilo engineers and developers continue working to optimize the performance of the browser interface for ImageSilo’s unique architectural and operational needs. Once that optimization process is complete, https://login.imagesilo.com will be switched over to the new R84 release. In the meantime, those wishing to experience the new R84 features are invited to check out https://test.imagesilo.com (please note that this is only a temporary testing site that become inactive after the upgrade is complete). Additionally, feel free to use the new ImageSilo client (which can be downloaded from the temporary testing site), which offers the features and benefits of the new R84 interface, optimized in a fully featured Windows application.

Please feel free to contact ImageSilo Administration with any questions or comments.

ImageSilo Administration
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com

  |     by: scottm|    Category: ImageSilo Information

ImageSilo Maintenance Notification – Mar. 23, 2018

Start Date: March 23, 2018 (Friday)
Start Time: 20:00 (MDT)
Finish Date: March 26, 2018 (Monday)
Finish Time: 04:00 (MDT)

Purpose: Add additional database storage capacity.

Customer Impact: ImageSilo Engineers will increase the storage capacity for our SQL database clusters.  Our validation process will require two manual failovers for each SQL cluster.  For each failover, we expect a period of increased latency lasting up to two minutes.

Questions/Comments: Please feel free to contact ImageSilo Administration with any questions or comments.
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com

  |     by: scottm|    Category: ImageSilo Scheduled Maintenance

ImageSilo Informational Message – Mar. 19, 2018

Date: March 19, 2018 (Monday)

As outlined in our communication to our Reseller partners on February 27, 2018, we were anticipating the availability of the new R84 features on ImageSilo to take place the week of March 12. Due to our extensive validation process, we were unable to complete the upgrade to our servers until Friday, March 16, at which time we noticed a configuration error which caused us to halt the upgrade. Since addressing the configuration error, we have been working to optimize the performance of the browser-based viewer. Once that optimization process is complete, https://login.imagesilo.com will be switched over to the new R84 release. For those wishing to experience the new R84 features while we continue our optimization process, feel free to check out https://test.imagesilo.com (please note that this is only a temporary testing site that become inactive after the upgrade is complete).

Please feel free to contact ImageSilo Administration with any questions or comments.

ImageSilo Administration
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com

  |     by: scottm|    Category: ImageSilo Information

ImageSilo Maintenance Notification – Mar. 23, 2018

Weekend Stage: All day, from Friday evenings through early Monday mornings.

Start Date: March 23, 2018 (Friday)
Start Time: 20:00 (MDT)
Finish Date: April 2, 2018 (Monday)
Finish Time: 04:00 (MDT)

Weekday Evening Stage: Only evenings (20:00 MDT) through early mornings (04:00 MDT) each day, Monday through Friday.

Start Date: March 26, 2018 (Monday)
Start Time: 20:00 (MDT)
Finish Date: April 6, 2018 (Friday)
Finish Time: 04:00 (MDT)

Purpose: Consolidate SQL databases for non-Data Delivery customers.

Customer Impact: In preparation for our upcoming SQL Server upgrade, we will be consolidating SQL databases – transferring customer database data from their shared/multi-tenant databases into fewer shared/multi-tenant databases. For each entity, this process entails temporarily disabling the entity, ensuring no automated operations (i.e. import, etc) are processing, transferring the data, optimizing database indexes, and re-enabling the entity. Each entity may be temporarily disabled (negating the ability to login) for anywhere from a few seconds to several minutes, depending on the amount of SQL database data for each individual entity. We will be running this process only during our regular maintenance periods which include evenings (20:00) through early mornings (04:00) during the week and all day during weekends. This maintenance is NOT expected to impact customers currently using dedicated databases (Data Delivery customers).

Questions/Comments: Please feel free to contact ImageSilo Administration with any questions or comments.
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com

  |     by: scottm|    Category: ImageSilo Scheduled Maintenance

ImageSilo Informational Message – Mar. 7, 2018

Date: March 7, 2018 (weekday)

This message is intended to provide additional information about the imminent upgrade of ImageSilo to R84.  As communicated in our public announcement delivered Tuesday, February 27th, we anticipate the exciting new R84 features, including the new user interface, will be available for ImageSilo users the week of March 12, 2018.   Though we encourage users to take immediate advantage of the new R84 features, we will offer an alternative legacy ImageSilo site at https://legacy.imagesilo.com, allowing users to slowly make the transition to the new version.

ImageSilo Administration
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com

  |     by: scottm|    Category: ImageSilo Information