Start Date: January 27, 2021 (Wednesday)
Start Time: 15:30 (MST)
Finish Date: January 28, 2020 (Thursday)
Finish Time: 04:00 (MST)

Purpose: Resolve file storage degradation

Customer Impact: ImageSilo engineers are investigating issues with a NetApp OnTap instance in AWS, and have engaged the vendor’s technical support. Due to the redundant nature of the ImageSilo architecture, no customer impact is expected.

Questions/Comments: Please feel free to contact ImageSilo Administration with any questions or comments.
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com

Start Date: January 5, 2021 (Tuesday)
Start Time: 09:30(MST)
Finish Date: January 6, 2021 (Wednesday)
Finish Time: 04:00(MST)

Purpose: Monitor database servers

Customer Impact: ImageSilo engineers are investigating potential issues with database server performance. At this point there is minimal impact to Imagesilo, but there is some potential for degradation in the future. Engineers will continue to work on these problems to resolution, engaging vendor resources as needed.

Questions/Comments: Please feel free to contact ImageSilo Administration with any questions or comments.
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com