Month: July 2013

Upcoming ImageSilo IP Address Change – Jul. 29, 2013

Date: July 29, 2013

As you are well aware, our engineering team will complete a move of the ImageSilo infrastructure to our new data center this weekend. As part of that move, the IP addresses of all of the ImageSilo-related services will be changed through DNS and automatically propagated to all of our customers. Although these changes will not affect the vast majority of our customers, we wanted to make you aware of the updated IP addresses in case you had any specific corporate security requirements (i.e. firewall configurations) related directly to those ImageSilo IP addresses.

208.81.220.216 = classic.imagesilo.com
208.81.220.220 = ie7.imagesilo.com
208.81.220.200 = login.imagesilo.com
208.81.220.25 = upload.imagesilo.com
208.81.220.26 = download.imagesilo.com
208.81.220.27 = secureupload.imagesilo.com
208.81.220.28 = securedownload.imagesilo.com

If you have any questions or comments, please feel free to contact ImageSilo Administration.

ImageSilo Administration
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com

  |     by: scottm|    Category: ImageSilo Information

Reminder: Important 4-day ImageSilo Maintenance Notification – Aug. 2, 2013

This is a 4 day reminder of the notification originally sent out on July 1, 2013 for maintenance to occur on August 2, 2013.

Start Date: August 2, 2013 (Friday)
Start Time: 20:00 (MDT)
Finish Date: August 5, 2013 (Monday)
Finish Time: 04:00 (MDT)

Purpose: Relocate primary ImageSilo operations to a new data center.

Customer Impact:  The purpose of this maintenance notification is to give you a month notification of a planned ImageSilo service interruption.  The ImageSilo service interruption is expected to last three (3) to four (4) hours during the maintenance window and, in consideration of all our valued customers, will be performed in a statistically low usage timeframe, starting Saturday morning.  For the first time in the history of the ImageSilo service, over 12 years, ImageSilo Engineers will be relocating our primary ImageSilo operations to a brand new location.  The new facility is one of the premier colocation facilities in the country and is located in Centennial, Colorado, just up the street from our corporate headquarters in Greenwood Village, Colorado.  Not only will we be moving the ImageSilo operations but we will also be taking advantage of all aspects of this state-of-the-art facility as well as continuing to maintain operations on a separate power grid from our Omaha, Nebraska facility.  ImageSilo engineers have spent considerable time planning and staging the move so as to minimize customer impact.  However, the extended maintenance window noted above will be utilized to monitor and ensure the delivery of high quality standards our customers have enjoyed since the inception of the ImageSilo service.  Thank you in advance for your patience during the move.  We greatly appreciate your business.

Questions/Comments: Please feel free to contact ImageSilo Administration with any questions or comments.
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com

  |     by: scottm|    Category: ImageSilo Scheduled Maintenance

Reminder: Important 14-day ImageSilo Maintenance Notification – Aug. 2, 2013

This is a 14 day reminder of the notification originally sent out on July 1, 2013 for maintenance to occur on August 2, 2013.

Start Date: August 2, 2013 (Friday)
Start Time: 20:00 (MDT)
Finish Date: August 5, 2013 (Monday)
Finish Time: 04:00 (MDT)

Purpose: Relocate primary ImageSilo operations to a new data center.

Customer Impact:  The purpose of this maintenance notification is to give you a month notification of a planned ImageSilo service interruption.  The ImageSilo service interruption is expected to last three (3) to four (4) hours during the maintenance window and, in consideration of all our valued customers, will be performed in a statistically low usage timeframe, starting Saturday morning.  For the first time in the history of the ImageSilo service, over 12 years, ImageSilo Engineers will be relocating our primary ImageSilo operations to a brand new location.  The new facility is one of the premier colocation facilities in the country and is located in Centennial, Colorado, just up the street from our corporate headquarters in Greenwood Village, Colorado.  Not only will we be moving the ImageSilo operations but we will also be taking advantage of all aspects of this state-of-the-art facility as well as continuing to maintain operations on a separate power grid from our Omaha, Nebraska facility.  ImageSilo engineers have spent considerable time planning and staging the move so as to minimize customer impact.  However, the extended maintenance window noted above will be utilized to monitor and ensure the delivery of high quality standards our customers have enjoyed since the inception of the ImageSilo service.  Thank you in advance for your patience during the move.  We greatly appreciate your business.

Questions/Comments: Please feel free to contact ImageSilo Administration with any questions or comments.
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com

  |     by: scottm|    Category: ImageSilo Scheduled Maintenance

Reminder: Important 21-day ImageSilo Maintenance Notification – Aug. 2, 2013

This is a 21 day reminder of the notification originally sent out on July 1, 2013 for maintenance to occur on August 2, 2013.

Start Date: August 2, 2013 (Friday)
Start Time: 20:00 (MDT)
Finish Date: August 5, 2013 (Monday)
Finish Time: 04:00 (MDT)

Purpose: Relocate primary ImageSilo operations to a new data center.

Customer Impact:  The purpose of this maintenance notification is to give you a month notification of a planned ImageSilo service interruption.  The ImageSilo service interruption is expected to last three (3) to four (4) hours during the maintenance window and, in consideration of all our valued customers, will be performed in a statistically low usage timeframe, starting Saturday morning.  For the first time in the history of the ImageSilo service, over 12 years, ImageSilo Engineers will be relocating our primary ImageSilo operations to a brand new location.  The new facility is one of the premier colocation facilities in the country and is located in Centennial, Colorado, just up the street from our corporate headquarters in Greenwood Village, Colorado.  Not only will we be moving the ImageSilo operations but we will also be taking advantage of all aspects of this state-of-the-art facility as well as continuing to maintain operations on a separate power grid from our Omaha, Nebraska facility.  ImageSilo engineers have spent considerable time planning and staging the move so as to minimize customer impact.  However, the extended maintenance window noted above will be utilized to monitor and ensure the delivery of high quality standards our customers have enjoyed since the inception of the ImageSilo service.  Thank you in advance for your patience during the move.  We greatly appreciate your business.

Questions/Comments: Please feel free to contact ImageSilo Administration with any questions or comments.
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com

  |     by: scottm|    Category: ImageSilo Scheduled Maintenance

ImageSilo Maintenance Notification – Jul. 14, 2013

Start Date: July 14, 2013 (Sunday)
Start Time: 07:00 (MDT)
Finish Date: July 14, 2013 (Sunday)
Finish Time: 23:59 (MDT)

Purpose: Perform maintenance on firewall systems.

Customer Impact: ImageSilo engineers will be performing maintenance on the firewall systems. Due to the nature of the maintenance and the redundancy build into the ImageSilo infrastructure, no customer impact is expected.

Questions/Comments: Please feel free to contact ImageSilo Administration with any questions or comments.
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com

  |     by: scottm|    Category: ImageSilo Scheduled Maintenance

Important ImageSilo Maintenance Notification – Aug. 2, 2013

Start Date: August 2, 2013 (Friday)
Start Time: 20:00 (MDT)
Finish Date: August 5, 2013 (Monday)
Finish Time: 04:00 (MDT)

Note: ImageSilo Engineering has been working with one of our telco suppliers that caused us to delay this move (originally planned for June). The supplier assures us their work to provide their data lines will be complete next week, allowing us ample time to thoroughly test.

Purpose: Relocate primary ImageSilo operations to a new data center.

Customer Impact:  The purpose of this maintenance notification is to give you a month notification of a planned ImageSilo service interruption.  The ImageSilo service interruption is expected to last three (3) to four (4) hours during the maintenance window and, in consideration of all our valued customers, will be performed in a statistically low usage timeframe, starting Saturday morning.  For the first time in the history of the ImageSilo service, over 12 years, ImageSilo Engineers will be relocating our primary ImageSilo operations to a brand new location.  The new facility is one of the premier colocation facilities in the country and is located in Centennial, Colorado, just up the street from our corporate headquarters in Greenwood Village, Colorado.  Not only will we be moving the ImageSilo operations but we will also be taking advantage of all aspects of this state-of-the-art facility as well as continuing to maintain operations on a separate power grid from our Omaha, Nebraska facility.  ImageSilo engineers have spent considerable time planning and staging the move so as to minimize customer impact.  However, the extended maintenance window noted above will be utilized to monitor and ensure the delivery of high quality standards our customers have enjoyed since the inception of the ImageSilo service.  Thank you in advance for your patience during the move.  We greatly appreciate your business.

Questions/Comments: Please feel free to contact ImageSilo Administration with any questions or comments.
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com

  |     by: scottm|    Category: ImageSilo Scheduled Maintenance