This Service Bulletin Update is in regards to the Emergency Maintenance that was declared this afternoon (January 26, 2011). ImageSilo engineers have taken measures to address the issues identified earlier with the network switching infrastructure. One of those steps required hard restarts of all parts of the network equipment, including all redundant equipment, simultaneously. At this time, the equipment is not exhibiting any of the previously identified symptoms. ImageSilo engineers will continue to closely monitor the systems while working with the hardward vendor to identify the root cause of the issue and take preventative measures to prevent any future occurence.
If you have any questions or comments, feel free to contact ImageSilo Administration.
ImageSilo Administration
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com