ImageSilo Maintenance Notification – Apr. 5, 2022

Start Date: April 5, 2022 (Tuesday)
Start Time: 20:00 (MDT)
Finish Date: April 6, 2022 (Wednesday)
Finish Time: 04:00 (MDT)

Purpose: Resolve file storage degradation

Customer Impact: AWS has reported issues with the underlying hardware on a system related to the ImageSilo full-text database. While there have been no performance or service degradation issues yet, ImageSilo engineers will take steps to move the instance to new hardware. Engineers will also prepare a second system to be decommissioned. Due to the redundant nature of the ImageSilo architecture, no significant customer impact is expected. However, we will need to initiate a storage failover for the full-text database which may cause a short period of increased latency while performing full text searches.

Questions/Comments: Please feel free to contact ImageSilo Administration with any questions or comments.
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com