This morning at 0600 MDT ImageSilo engineers began the process to move FTP services to AWS. This process was completed at 1400 MDT. All FTP services have been restored at this time.
During this move the IP address for the FTP servers was changed. Engineers planned this to minimize or eliminate any customer impact from these changes, but in some unusual cases customers may experience issues connecting to the servers.
We apologize for any inconvenience this may have caused you. Our goal every day is to meet or exceed your expectations and we appreciate the feedback you supply us in order for us to achieve that goal. We greatly appreciate your business!
Questions/Comments: Please feel free to contact ImageSilo Administration with any questions or comments.
866.374.3569 (303.493.6900)
siloadmin@imagesilo.com